Arrival
We ask that everyone arrive ‘beach ready’- ideally with your swimming costume under your clothes, with no makeup and pre-showered at home. This will reduce the time you need to spend in the changing rooms. Each member will be allocated a cubicle on arrival, which is sanitised before use. The club will be closed and sanitised between sessions. Please be aware that the 45-minute session must include shower and changing time and all guests must leave by the end of their session to allow for this cleaning process to help keep everyone safe.
Please note that the gym is ‘contactless’ and so guests of the gym are asked not to enter the spa building and to go straight to the gym.
Reservations
Spa membership is in a pay-as-you-go format with bookable 45-minute slots for either the pool and Jacuzzi or gym, in advance. This is to allow for social distancing and comprehensive cleaning between sessions. You will be able to book up to 7 days in advance and all bookings will be made via a private online member portal, on a first-come, first-served basis. Please note, full payment will be required to confirm your booking, which is non-refundable. We must be made aware 48 hours in advance if you would like to change your reservation. Changes can only be made subject to availability.
Children
Please note that children are not currently allowed in the facilities (anyone 15 and under).
Your Health
To ensure your safety you will be asked some health questions at the time of booking, and will receive a pre-arrival questionnaire via email 24 hours before the session; this must be completed for every session before access is granted.
If in the 14 days prior to your visit, you or anyone in your household or bubble has had any of the following symptoms, we ask that you delay your visit and contact 111 or use the online 111 Coronavirus Service: nhs.uk/covid-19:
- A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature).
- A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual).
- A loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal.
Spa etiquette
The spa environment is one of tranquillity and relaxation. Please respect the other guests rights to privacy and serenity and do not use mobile phones within the spa. These items may be used in the lounge on silent. Smoking is prohibited throughout the spa.
Spa at home
To continue your spa experience at home, all Temple Spa products used within your spa treatments are available to take away.
