Our hotels and Inns reopened on July 20th, and our cottages one week prior. As always, the safety and wellbeing of our guests and our teams remains paramount.

We are delighted to have been awarded our ‘We’re Good to Go’ certificates by VisitBritain, in partnership with The National Tourist Organisations of Great Britain and Northern Ireland.

This recognises that all of our businesses are adhering to government and industry COVID-19 guidelines, ensuring processes are in place to maintain cleanliness and aid social/physical distancing.

People are at the heart of everything we do, and it’s for this very reason that we count so many of our guests as friends, who chose to visit us time and time again. It’s also why we are proud to have many loyal long-serving team members throughout the group. On your visit you’ll see friendly, familiar faces ready and waiting to welcome you to our safe, clean and dependable hotels, pubs and holiday cottages.

The law states that face coverings must be worn by all guests when entering the public areas of a hotel, unless you are exempt for health reasons. Face coverings are not required when seated in our restaurants and bars.

If you currently have a booking with us your booking can be moved, without charge, to an alternative date or you may prefer to choose the option of receiving your deposit back as a gift voucher to use at your convenience.

If you would like to move the date of your forthcoming booking to later in the year, all you need to do is send us an email to res@devonshirehotels.co.uk. Please include the following information and we’ll be happy to move your booking, subject to availability:

1. Booking reference (if possible)
2. Hotel/inn/cottage name
3. Date of arrival
4. Preferred amended date of arrival

As I’m sure you’ll understand, we’re receiving an unprecedented number of enquiries at the moment. Please note that we are responding to enquires for bookings with imminent arrivals first. Our phone lines are overwhelmed at this time but you can be confident that we’ll respond to every single enquiry as soon as possible. Please send any enquiries through to res@devonshirehotels.co.uk.

We would hate for you, or the loved one that you gifted the voucher to, to miss out on your experience with us, so all vouchers that were due to expire between 2nd April and 30th September 2020 have been automatically extended on our system by 6 months.

Should you make a forward booking with us that cannot be fulfilled due to government Covid-19 restrictions, your booking can be moved, without charge, to an alternative date. Or you may prefer to choose the option of receiving your deposit back as a gift voucher to use at your convenience.

As always, the safety and wellbeing of our guests and our teams remain paramount. You can view the details of our enhanced safety measures here.

The Devonshire Spa, Bolton Abbey is now open in a reduced capacity, therefore we highly recommend that guests book spa access in advance. 45-minute swim sessions are available to book in the morning and evenings on a first come first served basis, therefore please let us know as soon as possible if you wish to swim while you are with us. Alternatively, spa experiences can be pre-booked for during the day for both residents and non-residents, to include longer spa access and treatments. Gym access is available to hotel residents and spa members, and can be booked separately, available throughout the day. You can find out more about our spa experiences and safety procedures on The Devonshire Spa website.

If you are a spa member or would like to join the club, please contact the spa for more information on our updated spa membership format: spa@thedevonshirearms.co.uk