Arrival
26 Thu Nov
Departure
03 Thu Dec
Arrival
26 Thu Nov
Departure
03 Thu Dec

At Devonshire Hotels and Restaurants Group the health and wellbeing of our guests and teams is our priority, as such we have introduced enhanced safety measures for your reassurance.

You can find the answers to some of our frequently asked questions below, which will help to answer any queries relating to the current situation.

In addition, to ensure that you can book now for the future with complete peace of mind, we’ve introduced the Devonshire Promise.

Are your properties open for business?

Our hotels, Inns and cottages will be closed from Thursday 5th November as per the government guidelines. As always, the safety and wellbeing of our guests and our teams remain paramount and will reopen when it is safe and responsible to do so.

We are delighted to have been awarded our ‘We’re Good to Go’ certificates by VisitBritain, in partnership with The National Tourist Organisations of Great Britain and Northern Ireland.

This recognises that all of our businesses are adhering to government and industry COVID-19 guidelines, ensuring processes are in place to maintain cleanliness and aid social/physical distancing.

People are at the heart of everything we do, and it’s for this very reason that we count so many of our guests as friends, who chose to visit us time and time again. It’s also why we are proud to have many loyal long-serving team members throughout the group. On your visit you’ll see friendly, familiar faces ready and waiting to welcome you to our safe, clean and dependable hotels, pubs and holiday cottages.

Are face coverings compulsory when visiting your hotels & Inns?

The law states that face coverings must be worn by all guests when entering the public areas of a hotel, unless you are exempt for health reasons. Face coverings are not required when seated in our restaurants and bars.

I have an upcoming reservation that I need to cancel due to covid-19, what is the process?

If you currently have a booking with us your booking can be moved, without charge, to an alternative date or you may prefer to choose the option of receiving your deposit back as a gift voucher to use at your convenience.

If you would like to move the date of your forthcoming booking to later in the year, all you need to do is send us an email to res@devonshirehotels.co.uk. Please include the following information and we’ll be happy to move your booking, subject to availability:

1. Booking reference (if possible)
2. Hotel/inn/cottage name
3. Date of arrival
4. Preferred amended date of arrival

Can I call to change my booking?

As I’m sure you’ll understand, we’re receiving an unprecedented number of enquiries at the moment. Please note that we are responding to enquires for bookings with imminent arrivals first. Our phone lines are overwhelmed at this time but you can be confident that we’ll respond to every single enquiry as soon as possible. Please send any enquiries through to res@devonshirehotels.co.uk.

I have a gift voucher that is due to expire. Will it be extended?

We would hate for you, or the loved one that you gifted the voucher to, to miss out on your experience with us, so all vouchers that were due to expire between 2nd April and 30th September 2020 have been automatically extended on our system by 6 months.

What happens if I book a stay and government restrictions mean I cannot visit?

Should you make a forward booking with us that cannot be fulfilled due to government Covid-19 restrictions, your booking can be moved, without charge, to an alternative date. Or you may prefer to choose the option of receiving your deposit back as a gift voucher to use at your convenience.

What special measures are in place?

As always, the safety and wellbeing of our guests and our teams remain paramount. You can view the details of our enhanced safety measures here.

Is The Devonshire Spa open?

The Devonshire Spa, Bolton Abbey is now open in a reduced capacity, therefore we highly recommend that guests book spa access in advance. 45-minute swim sessions are available to book in the morning and evenings on a first come first served basis, therefore please let us know as soon as possible if you wish to swim while you are with us. Alternatively, spa experiences can be pre-booked for during the day for both residents and non-residents, to include longer spa access and treatments. Gym access is available to hotel residents and spa members, and can be booked separately, available throughout the day. You can find out more about our spa experiences and safety procedures on The Devonshire Spa website.

Spa membership renewals

If you are a spa member or would like to join the club, please contact the spa for more information on our updated spa membership format: spa@thedevonshirearms.co.uk

The Devonshire Promise

Book now, enjoy later with the reassurance of the Devonshire Promise:

Enhanced health & safety measures
✔ Free cancellations
✔ Flexible booking guarantee
✔ Best rate guarantee

Winter Escapes

Curl up with a book next to a roaring log fire, or brace the chill on a crisp winter walk in some of Englands most breathtaking countryside, the choice is yours on a peaceful winter break to one of our two beautiful estate settings.

Winter Escapes

Curl up with a book next to a roaring log fire, or brace the chill on a crisp winter walk in some of Englands most breathtaking countryside, the choice is yours on a peaceful winter break to one of our two beautiful estate settings.

View our latest offers
All Offers
Journal
More
Gift Vouchers
More
The Devonshire Promise
More

Please update your browser to one of the following: Chrome, Firefox, Edge